Incident Response

We take very seriously the health and safety of our patrons.  Our professional pool management staff will respond immediately to threatening conditions.

“Fecal Incidents”

These incidents are addressed in accordance with guidelines developed and published by the Centers for Disease Control and Prevention. Depending on the nature of the incident, it might be necessary to close the pool to swimming for only a short time (a half-hour or so). Other incidents require longer closure times (24 hours or more) to (a) raise the chlorine concentration to its recommended concentration, (b) maintain the chlorine concentration for the duration required to purify the water, and then (c) lower the chlorine concentration so that it won’t cause irritation to the swimmers.


Lightning can be a catastrophic safety threat, and unfortunately, it is common during the Lexington area’s outdoor swimming season. Our policy is to follow the recommendations of the National Lightning Safety Institute and to evacuate the pool until 30 minutes have passed since the last detection of lightning or thunder.

Broken Glass

Broken glass is an obvious risk to swimmers, and even tiny fragments can cause cuts and/or become embedded in the skin. It can be difficult to clean up all these fragments when the break occurs on the deck area, and impossible to even detect those fragments if they find their way into the pool. This is among the most difficult, expensive and time-consuming incidents to remedy, because it can require that the pool be entirely drained, cleaned, then refilled – a process that can take days. There are good reasons that glass is prohibited in the pool area, and you don’t want to be the person who causes a pool closure of this nature.

While we recognize pool closures can be a disappointment and an inconvenience, please rest assured that we follow this process for your safety.